Shipping & Returns

SHIPPING

We no longer provide a shipping / courier service.

We wrap all products and box if necessary for your courier to collect. If needed we will weight and measure the package/s.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address. When your courier arrives please ensure that he has your company and contact details and/or our quotation/invoice number.

 

ONCE MANUFACTURING OF YOUR ORDER HAS STARTED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

RETURNS POLICY

If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with We Do Pro within 3 days from date of dispatch of goods.

Email details of your claim to accounts@wedopro.co.za
The following options will then be made available:

Replacement: If possible, a replacement will be sent, subject to availability.

Returns are not accepted due to a change of mind, so please choose carefully.

Exchanges will not be permitted